Terms & Conditions – planetoparadise.com

Agreement: By accessing, browsing, or using this website, you agree to be bound by the Terms & Conditions outlined below. If you do not agree with any part of these Terms, please do not use our services.

1. Overview of Services

planetoparadise.com is an independent online flight booking platform operated by Plane to Paradise LLC. We provide access to airfare options through a Global Distribution System (GDS) live feed managed by us. We are not affiliated with, endorsed by, or acting on behalf of any airline, airport, or government authority.

Confirmed airline tickets are fulfilled by licensed and authorized ticketing suppliers under agreements with planetoparadise.com. While we manage and display fare inventory, final ticket issuance is handled through third-party agents operating under ARC/IATA compliance.

2. Dynamic Fare Disclaimer

All fares displayed on www.planetoparadise.com are dynamic and subject to real-time change. Prices, seat availability, and fare rules depend on airline inventory and market conditions. No fare is guaranteed until booking is completed and ticket issuance is confirmed.

3. Booking & Payment Terms

Payment is required at the time of booking.

planetoparadise.com may decline or cancel a booking if payment authorization fails.

In rare cases, a fare may become unavailable during the booking process due to airline system updates. If this occurs, we will notify you immediately with alternatives or issue a full refund.

Booking confirmations are sent electronically after successful payment and ticket issuance.

4. Fare Rules, Cancellations & Changes

Each airline ticket is governed by its specific fare rules, which are disclosed at the time of booking.

Most Basic Economy and special fares are non-refundable and non-changeable.

Change or cancellation requests are subject to airline policies and any applicable planetoparadise.com service fees.

Voluntary cancellations must be requested by phone or in writing before the scheduled departure.

4.1. 24-Hour Cancellation (U.S. DOT Rule)

If your booking was made at least 7 days before departure, planetoparadise.com complies with U.S. DOT regulations permitting customers to cancel within 24 hours of booking for a full refund (subject to airline rules and ticket issuance status).

5. Third-Party Fulfillment

Airline tickets are issued by authorized U.S.-based travel suppliers with ARC/IATA access. By using our services, you acknowledge that:

• planetoparadise.com manages the fare-search and service interface.
• Your ticket is fulfilled by an authorized third-party supplier under a formal agreement.
• All post-ticketing support (changes, cancellations, reissues) must be handled through planetoparadise.com.

6. Use of Website

By using this website, you agree not to:

• Use the site for unlawful, fraudulent, or abusive activity.
• Attempt unauthorized access to backend systems.
• Misrepresent your identity or payment method.
• Scrape, copy, or misuse fare data or website content.

planetoparadise.com reserves the right to block access or cancel bookings in case of misuse.

7. Customer Support

We provide 24/7 support for:

• Booking questions
• Fare rules & clarifications
• Schedule changes
• Ticket changes and cancellations

Support Line: +1-855-738-4299
Email: support@planetoparadise.com

8. Liability Disclaimer

planetoparadise.com is not liable for:

• Flight delays, cancellations, or schedule modifications made by airlines.
• Force majeure events (weather, natural disasters, political unrest, strikes, etc.).
• Denied boarding due to visa, passport, or vaccination issues.
• Airline insolvency, bankruptcy, or operational failure.

You agree that your use of our services is at your own risk and that planetoparadise.com is not responsible for airline-related decisions.

9. Intellectual Property

All content on this website—including text, logos, design, graphics, and service descriptions— is the property of Plane to Paradise LLC. Unauthorized copying or misuse is strictly prohibited.

10. Dispute Resolution

All disputes must be submitted in writing to legal@planetoparadise.com. We aim to review disputes within a commercially reasonable timeframe. If unresolved, both parties agree to attempt non-binding mediation before any legal proceedings.

11. Modifications to Terms

planetoparadise.com may update these Terms & Conditions at any time. Users will be notified of major revisions via email or website notice. Continued use of the site indicates acceptance of the updated Terms.

12. Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Pennsylvania, USA, without regard to conflict-of-law principles.

For questions or clarifications, please contact:
Legal Team – planetoparadise.com
Email: legal@planetoparadise.com
Toll-Free: +1-855-738-4299

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